Changes / Cancellations / Refunds
Information about the flow of reservation, change, Cancel and refund herewith.
We accept reservation changes and cancellations via the Internet or at our Reservation Center.
Cancellation charges / Refunds
Differing fees may apply depending on the reservation and cancellation period.
Bank transfer refunds (convenience store settlement)
Flow from an internet reservation cancellation to a bank transfer refund
Refunds at a convenience store (Lawson)
Process flow from cancellation on the internet to refund of fare at LAWSON convenience store
Flight Delays and Cancellations
When making airline ticket reservations, purchases, changes and so on- please read instructions completely.