1. TOP
  2. Various fares
  3. Fares for disabled passengers

Fares for disabled passengers

These fares are available to individuals who qualify for a discount and their carer (one person).

The feature of Fares for disabled passengers

Reservation Period Reservation Changes Limited seats Valid Period Availability
Departure day
Yes
1 year (*)

*Definition of the number fo days of 1 year is 365 days.

All Flights

Please present your certificate when making a purchase and checking in.

  • Individuals certified as physically disabled, war invalids, requiring special education, or mentally disabled (*1), and their carer (*2)(*3)
  • *1 This fare cannot be applied to passengers whose certification has expired on the day of travel.
  • *2 The carer must be 12 years old or older, and board with the disabled passenger.
  • *3 Only disability certificates issued in Japan are accepted.
Reservation Period Start of sale period until date of departure.
Reservation Changes Available*1
  • *Flight changes even inside of same fares, there are surcharges depend on your departure date and/or seasonality which you need to pay or we need to refund.
Limited seats No limitation
Valid Period Date of ticket issuance and 1 year (*) from the following day.
  • *Definition of the number fo days of 1 year is 365 days.
Refund Charge

A refund handling charge of JPY500 per route per passenger will be applied, regardless of the cancellation date.
(The same charge will be applied for adults and for children.)

Cancellation Charge
(Per route per person)
From date of purchase until the scheduled departure time Free of cancellation charge
After the scheduled departure time Click here for cancellation charges for unused ticket booking after flight departure.
Effective refundable period

Within period of validity or not later than 10 days after the period of validity of the ticket.

  • *In case cancellation is not be made prior to departure --- within 10 days following the day of scheduled departure.
  • *1Same route means same departure and arrival points on your original reservation.
    Reverse route change is not allowed.
    (e.g.)
    From "Haneda - Kagoshima" to "Haneda - Kagoshima"
    From "Haneda - Kagoshima" to "Kagoshima - Haneda"×

In the case of booking from the internet, the seat availability will be subject to change until the booking is complete. Therefore, if you receive "This flight is full." message after submitting online reservation, this means your reservation could not be completed.

  • *We are unable to offer a refund in case you stop off after check in.